Soil Reports 3

I am extremely lucky that I chose Charles Hartsog as my soils engineer. He is professional, thorough, and always available to answer questions in a timely manner. I employed Mr. Hartsog two years ago, and he still goes out of his way to help me with any problems related to soil and drainage issues at no additional fee. He provides a service that I believe few could match. Sincerely, Richard Katz, M.D.

As an executive with Visa, I can appreciate the complexities of long and complex projects. I have learned that there is nothing more important than a person's attitude toward work and commitment to helping clients. Far more than any legal device, a person's character proves to be far more important to completing this kind of effort. The fact that you were willing and able to provide your professional services with a high degree of sympathy and support was greatly appreciated. I know you had to spend considerably more time than you originally thought, and that you often were required to visit the site with short notice or on weekends. Although I doubt these requirements are rare occurrences, I also doubt that the frequency of occurrence with our project is typical either! I thank you for being prompt and for following through to the end. If you need a personal reference please feel free to use my name. Michael C. Nash, Senior Vice President, Visa International

We wish to thank you for the excellent job you have done designing and following up on the construction of the huge retaining wall... We have relied on you frequently to send letters to the many parties involved with this construction. Every time we have needed a letter written or an inspection done, you have come through in a timely manner as promised. Whether we needed an extra set of plans, or your approval concerning minor changes, you have always been available. Days, nights, and weekends, you have always returned our calls within 10 minutes. We appreciate your efforts, and will highly recommend you to future prospective clients. Dale and Janis Smith

I wanted to take a moment to thank you for your promptness in your assessment of my property. Your professional and timely handling of my project has restored my faith ... As you know the past year has been one of extreme disappointment and frustration with one let down after another. You have been one of the few consultants on this job that have shown integrity and for that I will always be grateful. Cynthia Cox